Shipping Policy

YOUR ORDER PROCESSING PROCESS

Cut off time: 6:00PM(EST)/ Monday to Friday

Processing time: process your order within 1 – 3 business days.

If you place your order on the weekend, your order will be processed on the first business day of the following week.

Please note that business days do not include holidays.

DELIVERY TIME

Our standard shipping time is 7 – 15 business days. However, in some difficult cases due to overloaded orders or weather factors, your order may be delayed for a few more days, please wait.

SHIPPING COSTS

We accept all payments in Dollars. Our standard shipping cost is $6.99 per order.

ORDER TRACKING

After receiving your order confirmation email, you will receive a second email notifying you that your order has been dispatched. This email will contain the tracking number and estimated delivery date for your order.

CHANGING OR CANCELLING AN ORDER

You will have 24 hours to cancel your order after placing it. However, if we have already processed and shipped your order, you will no longer be able to make any changes to your order

ENTERING THE WRONG ORDER ADDRESS

We regret to inform you that we are not responsible for orders where the wrong address is entered during the checkout process. However, we are committed to assisting you as best we can. If you notice an incorrect address, please contact us immediately at [email protected]

It is important to note that once your order has been picked, packed or dispatched, we are unable to make any changes. Our customer service team is available during business hours, Monday through Friday.

Please understand that due to the high volume of requests we receive, we may not be able to process your request in a timely manner. We apologize for any inconvenience and encourage you to double-check your shipping information before completing your order to ensure a smooth delivery.

CONTACT US

Email: [email protected]

Address: 7906 Wise Ave, Dundalk, MD 21222, US